Hayat Ashraf

E-governance, also known as electronic governance or digital governance, refers to the use of information and communication technologies (ICT) in the processes of governance. It involves the application of digital technologies to enhance the efficiency, transparency, accessibility, and accountability of government operations and public services. Here are some key aspects of e-governance: 1. Digital Service Delivery: E-governance focuses on providing government services online to citizens and businesses, making them more accessible and convenient. This includes services such as online applications, electronic payments, digital permits/licenses, and e-filing of documents. 2. Open Data and Transparency: E-governance promotes the availability and accessibility of government data and information to the public. Open data initiatives make government datasets freely available for analysis, enabling citizens, researchers, and businesses to use the data for various purposes. 3. Online Participat...